If you would like to cancel an order, email email@example.com as soon as possible. Please include the order number and the item(s) you would like to cancel. If your item has not shipped yet, it will be cancelled and you will be refunded immeiately. Otherwise, it will have to be processed as a return.
RETURNS – 30 Day Guaranteee
We want every item to be a perfect compliment for your home. You can request a return or exchange within 30 days after delivery if you feel the item doesn’t satisfy your needs. 30-day returns must include all the original contents with the original packaging – Merchandise that does not satisfy these requirements may not qualify for a refund.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
In order to avoid being rejected due to lack of packaging when you want to exchange or return, we ask our customers not to process the order box. Before you are sure that Kitchen Harmony’s products are suitable for you, we recommend that you fold the box flat and store it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Contact us at email@example.com for questions related to refunds and returns.